Α. Pick up of your order from Cava Enotria
B. Free shipping for purchases of 60 euro or more, for the Attiki area, and delivery between 2-5 days
We can offer same day delivery (given that we have received your order by 14:00) for products currently available regardless of the value of the order, with an extra charge of 15 Euro, only for the Attiki area.
C. Delivery via transport agency for large shipping outside Athens within 2-4 days
D. Courier shipping for deliveries outside Athens (and to islands) within 2-4 days
RETURNS and REFUNDS
Cava Enotria and www.enotria.gr preserve all its products under excellent conditions. In case of a defective product, as long as the client informs us within 5 calendar days from the receipt, we can replace this product. The cost of returning the product at our headquarters is covered by you initially, and as long as it is proven defective, you receive your new product free of any shipping charge (including the costs of the first shipping). Cash refunds are done with credit to your account only.
- If by mistake we send you a wrong product(s), the replacement of it is our responsibility completely.
- In case of wrong order by the customer, it would be prudent to call Us and we will replace the product. In this case, the costs are covered by the customer. No returns will be accepted on products that are not held in our stock, and come on special order for the customer.